Article 1: General provisions
This e-commerce webshop offers its customers the opportunity to purchase the products from its web store online. These General Terms and Conditions (“Terms”) apply to every order placed by a visitor to this e-commerce webshop (“Customer”). Additional terms and conditions of the Customer are excluded, unless they have been explicitly accepted in writing in advance.
Article 2: Price
All prices quoted are in euros and, unless otherwise stated, including VAT. If delivery, reservation or administrative costs are charged, this will be stated separately.
The indication of price applies exclusively to the articles as described verbally. The accompanying photos are decorative and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalog and the e-commerce webshop are compiled with the greatest possible care, it is nevertheless possible that the information provided is incomplete, contains material errors, or is not up-to-date. Apparent mistakes or errors in the offer are not binding. The seller is in no way liable in the event of manifest material errors, typesetting or printing errors. If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we ask the Customer to contact our customer service in advance.
The offer is always valid while supplies last and can be adjusted or withdrawn at any time. The seller cannot be held liable for the unavailability of a product.
Article 4: Online purchases
The Customer has the choice between bank transfer or credit card as payment methods.
The seller is entitled to refuse an order due to a serious shortcoming on the part of the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and implementation of the agreement
Any visible damage and / or qualitative shortcoming of an item or other shortcoming in the delivery must be reported by the Customer immediately.
The risk of loss or damage is transferred to the Customer from the moment he (or a third party designated by him, who is not the carrier) has physically taken possession of the goods.
Article 6: Retention of title
The delivered items remain the exclusive property of the seller until the moment of full payment by the Customer.
Article 7: Right of withdrawal
The provisions of this article only apply to Customers who purchase articles online in their capacity as consumer.
The consumer has the right to withdraw from the contract within 14 calendar days, unless stated otherwise, without giving reasons, given that the right of withdrawal applies to the goods or services ordered by the customer. In order to exercise the right of withdrawal, the Customer must notify the seller in a timely and unambiguous statement (eg in writing by post or e-mail) of his decision to withdraw from the contract. The Customer must return or hand over the goods immediately after his decision to revoke the agreement. The direct costs of returning the goods will be borne by the Customer unless otherwise agreed.
If the value of the returned product is reduced in any way, the right is retained to hold the Customer liable and claim compensation for any depreciation. Only items that are in the original packaging, together with all accessories, instructions for use and invoice or proof of purchase can be taken back.
In the event that the agreement includes the provision of services and if the Client has requested that the provision of services commence during the withdrawal period, the Client will pay an amount that is proportional to what he informed us at the time that he had the agreement has already been canceled, compared to the full implementation of the agreement. “
Article 8: Warranty
Under the law of 21 September 2004 on the protection of consumers when selling consumer goods, the consumer has legal rights. This legal guarantee applies from the date of delivery to the first owner. To invoke the guarantee, the Customer must be able to provide proof of purchase.
The (commercial and / or legal) guarantee never applies to defects that arise as a result of accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, non-compliance with the instructions for use or manual, adjustments or changes to the item, heavy use, poor maintenance, or any other abnormal or incorrect use.
Article 9: Sanctions pour non-paiement
Without prejudice to the exercise of other rights, in the event of non-payment or late payment from the date of the default, the Client will owe interest and interest without notice on the unpaid amount. Without prejudice to the foregoing, the right is retained to take back the articles that are not (fully) paid.
Article 11: Damage to validity – non-cancellation
If any provision of these Terms and Conditions is declared invalid, illegal or invalid, this will in no way affect the validity, legality and applicability of the other provisions. Failure by the seller at any time to enforce or exercise any of the rights listed in these Terms and Conditions shall never be considered a waiver of such provision and shall never affect the validity of these rights.
Article 12: Change of conditions
These Terms and Conditions are supplemented by other terms and conditions explicitly referred to, and the general terms and conditions of sale of the seller. In the event of a conflict, these Terms and Conditions prevail.
Article 13: Applicable law
European law applies. The courts of the Seller’s place of residence have jurisdiction in legal disputes. The Seller can also turn to the ODR platform.